Day 3 of HIGH-TECC is a morning session that is the true software junkie – techie overload session.  What’s Great in 2008 is presented by Steve Anderson and others that he has asked to participated.  Steve had Duke Williams talk about the importance of Google, AdWords positioning and pricing, etc.

Steve and the group discussed how to put live chat at your agency website and how to manage that with the agency staff.  Some agencies are using this technology and shared with the group their tools and experience.