HIGH-TECC 2009 – Day 2 – July 21

Dan Presenting Dan Epstein of ReSource Pro began the day discussing Driving Efficiency & Enterprise Value with Business Process Outsourcing. Dan provided a brief presentation on what Business Process Outsourcing is and how it enhances an agencies ability to build their client relationships. He then opened up the session to questions, answers and discussions. This was one of the best open forums and exchange of information I have been involved in for some time.

Gadgitgirl’s Need for Paper

I consider myself a leading edge techie and sometimes bleeding edge thus I use the screen name of Gadgitgirl in numerous places.  I spend my life teaching others how to let go of paper and accept technology.  So why am I always intrigued by tools for writing?  One would think that Pat would be doing all writing on her laptop or be a big user of MindMap and other such softwares for planning.  However, that is not the case.

I somehow find looking at my laptop screen for these process a mind-stopping event.  However, give me paper and pen and I am off and brainstorming.  Thus, I am always looking at writing tools and paper, tablets, journals, etc.

Gadgitgirl's Need for Paper

I consider myself a leading edge techie and sometimes bleeding edge thus I use the screen name of Gadgitgirl in numerous places.  I spend my life teaching others how to let go of paper and accept technology.  So why am I always intrigued by tools for writing?  One would think that Pat would be doing all writing on her laptop or be a big user of MindMap and other such softwares for planning.  However, that is not the case.

I somehow find looking at my laptop screen for these process a mind-stopping event.  However, give me paper and pen and I am off and brainstorming.  Thus, I am always looking at writing tools and paper, tablets, journals, etc.

HIGH-TECC 2008 Reflections

A week and a few days after HIGH-TECC 2008 I have checked out a number of the technologies discussed and presented.  Adopted some, tried some and decided they didn’t fit my needs but they have been added to my resources as my client’s might need them, and been led down different paths in other research.  I have ordered a Flip Mino, however, it has not arrived yet.  That is so frustrating to want to try something out and it not arrive as soon as you had hoped.  So there will be more on this item in later posts.

HIGH-TECC 2008 – Day 3

Day 3 of HIGH-TECC is a morning session that is the true software junkie – techie overload session.  What’s Great in 2008 is presented by Steve Anderson and others that he has asked to participated.  Steve had Duke Williams talk about the importance of Google, AdWords positioning and pricing, etc.

Steve and the group discussed how to put live chat at your agency website and how to manage that with the agency staff.  Some agencies are using this technology and shared with the group their tools and experience.

HIGH-TECC 2008 – Day 2

The first session of HIGH-TECC day 2 is Bridging the Industry Communication Gap Panel.  The panel is a diversified group.  There are members from rating services, insurance carriers, Agents Council for Technology, ACORD, and insurance agents.  The issues considered in this discussion are those around the ability of insurance agencies to be able to do effective on-line rating using the data from their agency management systems and having the quote make the round-trip back to the agency management system.  The audience was very active in asking questions of the panel as well as expressing their needs and concerns on this subject.  I really like the terminology that Keith Savino used about comparative rating.  In their agency they refer to the software they use for comparative rating as “a data aggregation tool”.

HIGH-TECC 2008 – Day 1

HIGH-TECC is an annual gathering of agents, brokers, vendors, associations and executives interested in the technology which drives the insurance industry.  The atmosphere is charged with a high level of knowledge on the subjects at hand and the sharing of information.  I have attended this conference for the past several years and find that there is always more to learn than I ever imagined.  I have never heard an attendee that didn’t find the meetings and information exchange valuable.