Joining the Touch Screen Generation

As I continue to expand my work with insurance agencies further into the social media world, it became clear to me that I needed some sort of touch screen device. One cannot be clear on the why, how, when, etc. unless one is able to fully engage and experience.  I also believe that it is important to be able to show people what you are talking about and great examples of good use of technology.


Managing Change

When I do a presentation on change I like to compare change we choose to change inflicted upon us.  If you choose to go buy yourself a new cell phone, it is likely that there will be no complaining.  You will embrace the new technology and learn to do new things.  In my presentation I talk about the resistance that many companies face when implementing change.  My example here is implementing a new agency management system.  The agency staff is busy doing what they do best, sell and service insurance, so many see having to learn and begin to use a new system as a big headache.  There are even obstacles encountered when a vendor makes a major change in a process within their system.  I had a narrow vision which limited me to thinking of only two types of change.  But in the last year my vision of the types of change has been widened.