Archives for November 2009

Good to Great: Why Some Companies Make the Leap and Others Don’t – by Jim Collins – Book Review

Good to Great: Why Some Companies Make the Leap… and Others Don’t

I first read Good to Great several years ago. When I was an employee of IBTX Risk Services the entire staff was required to read the book. The agency’s culture was based on many of the principles of this book. I return to this book as reference material often.

The portions of the book that I continue to use with my clients are:

1. Good is the enemy of great.

2. Have the right people in the right seat on the bus.

3. Disciplined People, Disciplined Thought & Disciplined Action create “A Culture of Discipline.”

This is another book that I often request that the management of an agency read when they are my client. It contains many valuable lessons. If you have read Good to Great would you please share what you believe are the top lessons of this book. I am always looking for other’s points-of-view.

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Good to Great: Why Some Companies Make the Leap and Others Don't – by Jim Collins – Book Review

Good to Great: Why Some Companies Make the Leap… and Others Don’t

I first read Good to Great several years ago. When I was an employee of IBTX Risk Services the entire staff was required to read the book. The agency’s culture was based on many of the principles of this book. I return to this book as reference material often.

The portions of the book that I continue to use with my clients are:

1. Good is the enemy of great.

2. Have the right people in the right seat on the bus.

3. Disciplined People, Disciplined Thought & Disciplined Action create “A Culture of Discipline.”

This is another book that I often request that the management of an agency read when they are my client. It contains many valuable lessons. If you have read Good to Great would you please share what you believe are the top lessons of this book. I am always looking for other’s points-of-view.

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Providence in Nashville

Last week Gene, Jessica(our granddaughter) and I went to Nashville. Jessica and I were attending the Lifework 2.0 Seminar on Thursday. Gene was able to find an old high school friend that everyone said they couldn’t find in Franklin. Thursday night we went to downtown Nashville for dinner and a little karaoke. Now we didn’t know anything about any of the bars in downtown. Jessica got on her iphone and read the reviews and chose Lonnie’s Western Room.

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You Never Know Who Is Watching and Listening

Agencies tell me that they don’t know what to blog about and who would be listening to them anyway. It is always interesting to me after I post a blog to watch for comments. Even when I ask an interesting question there are not always comments. Other times when I don’t expect a response, I receive several.

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Analyzing Processes – Why?

I am currently working on writing standards and workflows for a client on the filing of surplus lines taxes. Now this is a sticky wicket in almost any agency I visit. This used to be so easy. The broker that placed the coverage for the retail agency filed the taxes. Well, that is not the case any longer. So the workflow has just happened over the years and is jumbled and confusing.

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Presentation Zen by Garr Reynolds – Book Review

Simple Ideas on Presentation Design and Delivery

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More and more agencies are using presentations to convey information to their clients and staff. I highly recommend this book as a resource for ideas for successful presentations. The book discusses how people process information and ways to present so that they get the most from the presentation. Practical examples are given.

I have learned a great deal from this book. I have been incorporating more and more of its ideas into my presentations.

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Accomplishing Change

In a few presentations on the subject of change I have made a point that change is easier if it is for something we want to do than something our employer wants us to do. I use the example of how easy it is to change when we want a new cell phone. If we choose to change to a new cell phone you don’t hear a lot of grumbling. We tend to embrace the learning process and in a short period we know almost everything there is to know. We are telling everyone that will listen all we know and how wonderful our new phone is.

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