I haven’t thought much about this lately as the offices I have been visiting the last few months seem to have little if any “blue” language. However, in the Parade Magazine in our newspaper this week there was a short piece on “Gordon Ramsay, Meanest Man on TV?” For those of you that might not know this TV personality, his shows are all blue language. I don’t watch his show, however, on one of our recent visits to a hospital emergency room, his show was on. I was surprised and offended. There were a number of children present and felt that it was certainly inappropriate viewing for these young people.
Who Is On Your Agency’s Team?
May 25, 2010 By 2 Comments
Last week there were several news reports about ladies in their 90s receiving Master Degrees. One such lady is Helen Small show graduated from University of Texas Dallas. Here is an article on this amazing lady. http://tinyurl.com/29rrbhb. So what do people like this have that others don’t? Why do they keep learning when they could be doing leisurely things all day? When working with agencies I hear a number of excuses related to learning.
Should There Be Creativity In An Insurance Agency?
March 2, 2010 By 1 Comment
This article was created after reading “Driven by Distraction – How Twitter and Facebook Make Us More Productive Workers” from the March 2010 WIRED Magazine. I would encourage you to read the entire article.
My prospects and clients often tell me that they want everyone in their agency to do things the same way. That is what they expect me to accomplish when they engage my services. Well, what exactly does that mean? Do they want a bunch of robots that can’t think for themselves? It is very important that an insurance agency has standards, procedures and workflows and that everyone follow them. But these defined standards, procedures and workflows address processes. What about thinking, negotiating, customer service, marketing and a host of other situations that arise everyday?
Blogging for Insurance Agencies
May 8, 2009 By 2 Comments
Over the past couple of months I have been having my website re-done into a blog forward site. I want to share my thoughts and experiences on:
- Best Practices for insurance agencies.
- How to integrate and maximize your technology.
- Discuss issues relating to agency culture and attracting and retaining the next generation of staff.
- And other subjects of interest to you.
I want to hear from you about the subject that interest and concern you. I am using Intense Debate for comments. You will find this a more interactive format for comments and discussions.
