In November 2007 I read Michael Hyatt’s blog, “From Where I Sit” (www.michaelhyatt.com/fromwhereisit/) about his first impressions of the Kindle (Amazon’s portable reading device that enables you to wirelessly download books, newspapers, blogs, and magazines).
What is the State of Your Agency Culture? – TAAR – January 08
Enhance Your Bottom Line with Technology – ACT – January 2008
More agency owners/managers will see a higher return on investment in technology systems if they help employees approach workflow in a new way. Employees must understand how to fully utilize the management system. And they need training and a defined path of work. In this article agency consultant Patricia Alexander gives practical advice on leveraging technology and workflow. Most agents won’t need to invest in yet more technology to make these changes!
This article was posted at Agents Council on Technology
The Importance of Quality Data – TAAR – November 07
I am writing this article as I am returning from The Agents Council for Technology (ACT) fall meeting. As you might imagine we talked a lot about technology. We also talked about the importance of data.
E-Servicing the Generations – TAAR – September 07
It’s likely that most of you have encountered issues in your office resulting from the fact that multiple generations co-exist in the same work space. It is also likely that your clients are multiple generations. There are many challenges an agency encounters with these issues.
TAAR – Are You Servicing Your Service Center Business?
Let’s see if I get this right. An agency receives reduced commission from the insurance carrier to place defined business in a service center.
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