Archives for 2011

Does It Matter What Your Website Looks Like?

There is much debate about this. There is proof in both opinions. Some very successfull websites just don’t appeal to me. They look junkie or have no “personality”. But it is easy to see what your next steps are. They use big colored buttons to guide you through what you need to do. However, I do believe that a site can be both really functional, clean and nice looking. An example of this would be GRSites. I subscribe to this site and use it to build custom buttons for websites. My comments about this site:

  • It is clean and easy to read.
  • It is clear by their use of buttons what you need to do to subscribe.
  • In the subscription section of the site you are easily led through the process of creating and customizing your buttons.
  • Nothing fancy, but it gets the job done.

I very much dislike websites with black or dark backgrounds as I find them hard to read. So I just move on. If a site is not easy to navigate and information is not easily accessible, I am not spending anytime there unless it is my only alternative.

I spend a good deal of time working with agencies to design the look and content of their websites. Most of them have very strong opinions about their look. I think their look is an important part of presenting themselves to the public and represents their brand and many of them have an idea based on printed materials that they use to promote their business. Most of my clients are usually stuck on content. Some are even paralyzed to move forward because they have no idea what their site should say or do. They also have trouble envisioning how their website should be a tool for their clients or how to attract prospects.

Just recently I received an email from one of my clients that read:

Pat:

I had a client come by this week who had received the names of several potential advisors to utilize. She said she got on all the web sites and really liked mine the best and that’s how she decided to come see me!

I wanted to share that with you! So thanks for doing such a great job on the site!

Martin Day, CFP®
Financial Advisor
1200 S. Main St., Ste. 1600 • Grapevine, TX 76051
P. 817.865.1810 • F. 817.424.1404

Box Financial Advisors

Now, how the look of the site would attract clients was not a discussion Martin and I had. Our discussions revolved more around content and functionality and a bit on the design. But what a wonderful thing to know that you have a site that a prospect would think enough of and gathered enough information from to contact you. I think it is a balance of all of these issues that need to be considered when working on your site.

If you are looking for someone to help you with your site, check out Agency Web Strategy. This site provides you with information about my services in website design and creation. What are your questions and concerns about creating or updating your website?

New Technology – Hesitation and Surprise

Some days new technology (at least to you) and change are imposed on you by no choice of your own. Several weeks ago my 19″ monitor that I use with my laptop just kicked-the-bucket in the middle of the day. I thought no big deal. HAH!

It seems that it is very difficult to find the “old” style square monitor. They are all wide screen now. In my mind I’m thinking:

  • How is Microsoft Word and Excel going to work here?
  • Won’t it distort the Word page and not look like I expect when working on a client’s template?
  • I don’t game, why would I possibly need a wide screen monitor?

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Take Your Agency to The Next Level

There is still time to register for this event. Learn how to make your agency more competitive and profitable through the latest technology and beyond by attending the Take Your Agency to the Next Level 2011 seminar.

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Learn how to gain a competitive edge and increase your profitability through the latest technology and beyond by attending Take Your Agency to the Next Level 2011, May 12-13, 2011.

 

May 12th is highly-focused for agency principals that will provide a high-level overview without the noise or hype. May 13th is a more technical day designed for network administrators and those seeking more technical knowledge.

 

  • Get a high-level overview on the latest technology your agency needs to know about including cloud computing, virtualization, mobile computing, and more.
  • Keynote presentation by Larry Linne, President & CEO of Sitkins International, sought-after for his experience helping agencies with vertical growth, agency management, sales, and more.
  • Pat Alexander, agency coach and consultant will show you how to drive your agency’s brand with technology including your website, social media, and other tools.
  • Each attendee receives a copy of “Getting Naked” by Patrick Lencioni, recommended reading by Larry Linne (Sitkins) and Jerry Fetty (SMART I.T. Services) and Pat Alexander.
  • You could win an iPad 2 or a Motorola Xoom

SMART I.T. Services has been providing IT and automation services for agencies for over 20 years and has successfully produced the Take Your Agency to the Next Level seminar series for a decade. Seating is limited and time is running out! Register today at SMARTservices.com.

The Business of Social Media

I have heard many people say that they don’t think social media is a very good way to meet people. Usually they say that it is only valuable to meet people face-to-face. I guess these people have forgotten how they probably first met many of their clients by a telephone call. Either the client called in as a prospect or as a new producer they spent a good deal of time making telephone calls to introduce themselves and get interest from the prospect. Also, think about those insurance carrier underwriters and brokers that you talk to almost every day. Have you met all of them in person? Did you always know them the 1st time you ever called them? My experience is that the answer is often, no I haven’t met them. But I have built some great, long term business relationships and friendships with a number of these individuals and I still haven’t met some of them.

I look at today’s social media as the new phone call. Best part is, there is no playing tag or leaving voice mail. Over the past 2 years I have met some pretty great people via social media. Sometimes I am introduced, other times, I introduce myself. Some of them I have never met and some of them I have never talked to on the phone. However, that has not impaired our ability to communicate, help each other and do business together.

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YES – Your Agency Needs an APP

You might have been slow to get a client friendly, interactive website. You may not even be there yet. You might have been slow to get into social media. And, again you may not even be there yet. However, you DO NOT want to be slow to get an APP for your agency. Let’s discuss why this is so important to you, your brand and your agency.

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The Now Revolution – Book Review

Amber Naslund and Jay Baer have hit it out-of-the-ballpark with this publication. It is so much more than a book. I firmly believe that if your firm does social media you should read it as you will learn new information. If your firm doesn’t do social media, you must read it. I know so many firms that are not monitoring their brand or engaging with their customers or have no idea of the importance of social media to today’s business environment.

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Joining the Touch Screen Generation

As I continue to expand my work with insurance agencies further into the social media world, it became clear to me that I needed some sort of touch screen device. One cannot be clear on the why, how, when, etc. unless one is able to fully engage and experience.  I also believe that it is important to be able to show people what you are talking about and great examples of good use of technology.

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Meeting Famous People You Don’t Know

Jane Roberts

When you sit down on the plane you just never know who your seat mate might be.  Even though Gene and I were traveling together today from Tampa to DFW we were not sitting together.  We had received our American Airlines 1st Class upgrades early this morning and we were sitting in different rows.  While I was busy getting settled into my seat, getting out my music and current book The Now Revolution, Jane arrived on the plane and settled in next to me. We exchanged pleasantries.  She asked what I was reading.  I showed her the book and explained what it was about.  The revolution name on the book had caught her attention.

As I found out she is a very big part in a revolution that plays out everyday all over the world.  Jane Roberts was the cofounder of 34 Million Friends of UNFPA in 2002 when the Bush Administration first announced they would withhold the $34 million that Congress allocated to UNFPA. She had been in Tampa making several speeches in just two days. Jane travels extensively to spread the word and raise funds for this organization.  Jane also has a book, 34 Million Friends of the women of the world. Seems she blogs a bit to at Jane Roberts’s Diary.

Jane is a great example of one individual following her passion and making a difference for many others.  Just another great example of the interesting people I meet while exploring “The Glamour of the Road”.

So You Think Your Staff Doesn’t Use Social Media

I beg to differ with you.  People have actually been using social media since before phones were installed in insurance agencies.  I would actually suggest that the written letter (by hand, typewriter, word processor or computer) could also be considered social media.  In these “old fashioned” communications, while business was being conducted, relationships were also being built.  Many of those letters and phone calls included some personal interaction along with the business communication.  The next step up from the phone and letters were teletype communications, then along came faxes and emails.

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Enduring Events and Relationships

Thirty-nine years ago two men in Olney, TX were joking around over morning coffee.  They were betting on which one of them could kill the most doves.  Now both of these men have only one arm.  This joking around became the One Arm Dove Hunt.  My husband Gene read about the event in George Dolan’s column in the Fort Worth Star Telegram.  At that 1st hunt, a few men showed up and went hunting that afternoon.

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Left to Right: Jack Bishop, Gene Alexander, Jack Northrup

Over the years the hunt expanded to include lunch and then a hunt.  Then it became a 2 day event including such activities as trap shooting, a golf tournament, horseshoes, cow chip chunking, local entertainment and an auction (which can be entertainment in itself).  We are now fed 2 lunches, 1 breakfast, 1 dinner and leftovers after the hunt.  This small town pulls together and provides door prizes, volunteers and some of the most wonderful deserts you will ever eat.  Just throw the diet away so you won’t feel guilty.