Recently I received a “quote” on my homeowners from a direct seller. I hadn’t requested a quote, so this was clearly a direct mail solicitation. The problem is, it is not my home. It is our home and the “quote” was in my name only. In the State of Texas a deed for a home is in the name of both husband and wife, typically with the husband’s name being first.
I love art museums. Even better are those with great sculptures and awesome architecture. Crystal Bridges meets all of these expectations and was truly a great experience. When I saw a piece on TV about this new museum last year I knew we had to visit. It is located in Greenwood, AR which is about 2 hours north of where Gene’s oldest daughter and her family live .
Part of what I do on a daily basis is write best practices documentation. While many say that perfection is not needed, I disagree in this instance. A big issue I have with documentation is consistency in terms. For example; you may refer to an insurance company as an insurance company or an insurance carrier. I am editing someone else’s document today. So far I have seen insurance company referred to as:
- Insurance Company
- Insurance Carrier
All of these were used in the same document to refer to a type of entity. A previous employer of mine taught me to always use Insurance Carrier to denote the Insurance Company. I am also specific about your insured. They may or may not actually be insured. I refer to them as your client. If they are a prospect and the workflow applies to them then they are so described.
My friend and technology guru, Steve Anderson, was an early adopter of Evernote. After a meeting in which he praised its uses I signed up. I tried it out from time-to-time. And, alas I abandoned it. Every time we would be at a meeting, I would say, “I just don’t get why I would use Evernote.” He would patiently explain why he found it such a big part of his daily routine and how it met so many of his needs. This has been going on for at least two years.
Now I wasn’t concerned about my information being in the cloud. I am a huge believer in the cloud. I work with agencies that use online agency management systems. I am a big user of Dropbox. Every document, picture and tune I have is in my Dropbox file. But a couple of weeks ago I found how Evernote could benefit me. What has changed?
Recently a friend asked if I was aware of an app for iPad for transcribing recorded interviews. He advised that the files could be MP3 or .wav files. For the younger crowd we used to have dictaphone machines. There was a foot pedal that let you stop the tap, back up and restart the tap. A check in Google shows that, in fact, dictaphone machines of a newer version are still available. However, that would not come anywhere close to meeting my friend’s needs. Everything for iPad my friend had tried didn’t have these capabilities. I began searching the iTunes apps. I read through several and settled on Dictapad as the best tool for the task at hand.
Dictapad by Panchromatic, LLC
It is not uncommon when working with my clients to find a whole bunch of follow-ups or un-posted items in their agency management system. Such is the case at one of my clients. During the committee meeting discussing the standards and process for ordering and checking endorsements we found that there were in excess of 100 un-posted Policy Change Requests (PCR). There was the usual moan and statement, yet another backlog to solve.